Work Pickme is Trying to get me Fired to impress Boss Scrote

I need advice on how to handle this.

I was recently promoted at my job and have finally started to get the hang of things. My boss (a woman) and I get along really well and we make a great team - the business is in much better shape than before my promotion, the customers are complenmenting the business and sales are up. After some new hires, I'm proud to say we have a great team and we all work very well together and seem to genuinely respect each other.

above everyone though is cooperate aka the "Boss Scrote". I've posted about him before - he threw things at me and a coworker to get our attention and jeered about my coworker's boyfriend (which clearly embarassed her in front of me and Boss Scrote continued on).

anyways, with sales being up boss srcote has started discussing promoting me further. i've noticed my boss has started prepping me. then we had a big day at work and a lot of hectic, stressful things happening all at once (basically a cooperate procedure we had to do) and it took priority over everything else.

instructed the secretarties to have the non-relevant calls call back later. my boss said this was fine. (otherwise each time we have a call we have to stop the important task, which creates a messy backflow) well, the secretary got up and personally came to get me and my boss saying that this one customer was ranting and throwing a fit that we speak to her immediately.

i went to handle it and said my standard greeting. immeditaley i heard what i presummed to be two customers bickering amoungst themselves on the line so i said "helllooo?" and the male immediately snapped at me, sarcastically, "I know you're just SuPeR BuSy today so im So SoRrY to interrupt - the secretary told me all about how important that project is, so don't tell me again I already KnOw" I ignored it and simply said. "Is there something I can help you with?" he started mumbling off the location he thought we were and then started muttering off some names - my ears perked up as I realized he had the wrong store and all the wrong names. When he finally stopped talking I said, "what location did you say this is for? Because I heard X and we are at Y."

"I SAID Y," he spat at me and then continued to rattle off the wrong names. "I'm sorry, I heard you say X and I don't know who any of those people are. I think you have the wrong location, as none of those people are employees here." Then, I hear the him talking to a woman and papers shuffling about and she's yelling at him what to say next. "Ma'am, this is the right store, I need you to lookup these names for us now," he barks at me and starts rattling off the names again.

"May I ask who is calling? we dont have anyone with those names here," I say and I'm genuinely baffled and frusterated this nonsense is why the project had to be interrupted. The woman snatches the phone from him and starts YELLING at me, "MAAM I AM TRYING TO DO MY JOB HERE YOU NEED TO COOPERATE." I again ask her who is calling and tell her that they had the wrong information. At this point she mentions the correct store number and a correct employee and continues to yell at me, with a very nasty attitude and tells me that i need to basically do my bosses job and lookup this info.

at this point I say, "okay, I dont have access to that but my boss will be here later she can return your call then, shes the only one with that access, and she can help you". The woman cuts me off and starts yelling at me again "why arent you writing this down, youre not writing this down. i get that youre busy with the project but...."

and as she's yelling the secretary approaches me - basically she had a serious problem happen at that moment relating to an order and I saw the client already getting huffy. so out of necessity, i tell the secretary what to do and that I'll be getting help. I place the phone back up to my ear with the intention of apologizing, but the woman is already screaming at me through the phone about how im not doing my job and how i need to take this info this second. i ignore it and when she stops talking i told her that "sorry we just had a technical issue pop up, and as you know we are in the middle of the big project which tends to make that happen. i did take the info."

"NO YOU DIDNT!" she argues hysterically. "Yes I have it, is there anything else i can do for you?" I ask. I just hear them arguing in the background with each other and I say "Hello? Hello?". He yells at me then "We are just trying to do our job. You need to write down what we told you! Youre a bad and lazy employee!"

I say, "Okay, I have it. Other than that, I cant do anything else as the boss is the only one who has permissions to do that." They hang up the phone on me.

Shortly after, my boss is upset saying that Scrote Boss called her to yell at her about my "rude and extremely disgusting unprofessional behavior" as apparently the two psychos were from some other branch of COOPERATE. I'm baffled and try not to laugh, there is no way they were from cooperate. So I explain to boss what happened and say they seemed like two unhinged customers arguing, there is no way anyone from cooperate would act like that. I thought they were scam calling. the secretary and my other coworker also agreed the callers had to be scammers. my boss says they were actually from cooperate and how Scrote Boss is now "so upset" with me. So I tell my boss what happened and thankfully she hears me out, and then tells me that woman on the phone was actually the one in charge and she's training other employees hence the male on the phone. of course the "burning issue" they were pressing me about on the phone was something that was emailed to my boss before and not actually important.

To make matters worse, my boss admits that she doesnt like that woman and notes they have had "problems" several times before. She then tells me that this woman has been nasty, made up lies, and spread rumors about another woman because she felt threatened by her. it was so bad that the victim had to get HR to step in, and yet this woman still has not been fired.

So not only did she lie today but she actually interrupted Scote Boss's busy day to try to sabotage me. i've never even met this woman. i cried after work. i've already comtemplated quitting and i've thought about contacting HR to report this behavior. my boss was saying though that this woman has friends in HR who then crack down and retailate and find every little ridiculous thing to get you in trouble ( and we are already understaffed severely, not everything can get done well or at all)

i'm honestly so disgusted that another woman was so nasty to me and went out of her way to lie and throw me under the bus. i'm so sick of these pickme women doing everything they can to sabotage and harm other women. why? she wants to kiss up and please the male scrote boss.

i dont have another job lined up - I need at least another few months of expierience and i'm afraid of the backlash and crackdown that will happen if i do go to HR. im thinking of just sucking up the next few months and find another job and then leave this one.

please advise. i've never seen a company so knee deep by extreme pickmes sabotaging the entire upper management level.